Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services shall be refunded.
However, the cancellation/refund request of any monies paid is at the discretion of Management should the orders have been communicated to our suppliers, processes have been initiated to shipping them or material already received.
If you consider that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of us in writing so we can take appropriate action to resolve the matter.